For Advisors, Case Tracker allows you to view the status of your advisee’s case, including progress, case documents, correspondence, supportive measures, and outcomes.
Note: The tools that appear on the left navigation menu will depend on your user role and permissions. This article covers the permissions for Advisors. Learn about permissions for Admins and permissions for Parties.
Navigation
Main Navigation
The main tools are organized on the Left Navigation Menu.
Notifications
New notifications are under the Bell Icon at the top of the screen.
Settings
Contact information and password
Settings specific to your User Profile, including your username and password, can be found at the top right under your name.
Notification Settings
Notification settings, including do not disturb settings, can be found under Preferences on the Left Navigation Menu.
Find Your Cases
To view all cases that you are assigned to as an Advisor, click the My Cases tab on the Left Navigation Menu. On the My Cases Screen, click on the Case ID to view additional information.
Case Details
To view the details of a case, including the case type, incidents, synopsis, and case managers, click the Details Tab on the Top Navigation Menu.
Case Progress
To view the status of the case and which steps have been completed, click the Progress Tab on the Top Navigation Menu.
Correspondence
To view and reply to messages from case managers, click the Correspondence Tab on the Top Navigation Menu.
Case Documents
To view and download documents associated with a case, click the Case Documents Tab on the Top Navigation Menu.
Supportive Measures
To view interim measures, supportive measures, and accommodations that are associated with the case, click the Supportive Measures Tab on the Top Navigation Menu.
Case Outcomes
To view the outcome of each incident and violation associated with the case, click the Outcome Tab on the Top Navigation Menu.
The school administrator controls what case outcome information can be viewed by advisors. Contact your administrator to gain access to this information.